YAVIA Terms & Conditions

  • We, YAVIA of Catalyst, The Innovation Centre, Queen's Road, Belfast, BT3 9DT, license you to use:

    • YAVIA mobile application software, the data supplied with the software (App) and any updates or supplements to it; and

    • the service you connect to via the App and the content we provide to you through it (Service),

    as permitted in these terms.

  • We only use any personal data we collect through your use of the App and the Services in the ways set out in our privacy policy: www.yavia.co.uk/yavia-privacy-policy/

    Please be aware that internet transmissions are never completely private or secure and that any message or information you send using the App or any Service may be read or intercepted by others, even if there is a special notice that a particular transmission is encrypted.

  • The ways in which you can use the App may also be controlled by the rules and policies of whichever app store you use to download the App. Please ensure that you have read such rules and policies carefully.

  • This app can run on iOS and android mobile phones.

    The iOS app requires an iPhone 6s or greater device with a minimum of 2GB of memory and the iOS operating system 14.0 or greater.

    This android app requires an android mobile phone device with a minimum of 2GB of memory and the minimum operating system v5.0 up to the version v11.0 or greater.

  • Support: If you want to learn more about the App or the Service or have any problems using them please take a look at our support resources at: www.yavia.co.uk/

    Contacting us (including with complaints): If you think the App or the Services are faulty or misdescribed or wish to contact us for any other reason please email our customer service team at: info@yavia.co.uk

    How we will communicate with you: If we have to contact you, we will do so via the App, by email or by SMS using the contact details you have provided to us.

  • In return for your agreeing to comply with these terms you may:

    • Download, view, use and display the App for your personal purposes only; and

    • receive and use any free supplementary software code or update of the App incorporating "patches" and corrections of errors as we may provide to you.

  • You must be 18 or over to accept these terms and download the App.

  • We may need to change these terms to reflect changes in law or best practice or to deal with additional features which we introduce. If we make changes to these terms that we consider to be material, we will notify you by placing a notice on our Website, notifying you via the App, by sending you an email or by some other means.

    If you do not accept the notified changes you will not be permitted to continue to use the App and the Service.

  • From time to time we may automatically update the App and change the Service to improve performance, enhance functionality, reflect changes to the operating system or address security issues. Alternatively, we may ask you to update the App for these reasons.

    If you choose not to install such updates or if you opt out of automatic updates you may not be able to continue using the App and the Services.

  • If you download or stream the App onto any phone or other device not owned by you, you must have the owner's permission to do so. You will be responsible for complying with these terms, whether or not you own the phone or other device.

  • By using the App or any of the Services, you agree to us collecting and using technical information about the devices you use the App on and related software, hardware and peripherals to improve our products and to provide any Services to you.

  • The App or any Service may contain links to other independent websites which are not provided by us. Such independent sites are not under our control, and we are not responsible for and have not checked and approved their content or their privacy policies (if any).

    You will need to make your own independent judgement about whether to use any such independent sites, including whether to buy any products or services offered by them.

  • You must:

    • not use the App or the Service in any unlawful manner, for any unlawful purpose, or in any manner inconsistent with these terms, or act fraudulently or maliciously, for 3 example, by hacking into or inserting malicious code, such as viruses, or harmful data, into the App, the Service or any operating system;

    • not infringe our intellectual property rights or those of any third party in relation to your use of the App or the Service;

    • not transmit any material that is defamatory, offensive or otherwise objectionable in relation to your use of the App or the Service;

    • not use the App or the Service in a way that could damage, disable, overburden, impair or compromise our systems or security or interfere with other users; and

    • not collect or harvest any information or data from the Service or our systems or attempt to decipher any transmissions to or from the servers running the Service.

  • All intellectual property rights in the App and the Service throughout the world belong to us and the rights in the App and the Service are licensed (not sold) to you. You have no intellectual property rights in, or to, the App or the Service other than the right to use them in accordance with these terms.

  • We are responsible to you for foreseeable loss and damage caused by us. If we fail to comply with these terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breaking these terms or our failing to use reasonable care and skill, but we are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time you accepted these terms, both we and you knew it might happen.

    We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors or for fraud or fraudulent misrepresentation.

    We are not liable for business losses. The App is for domestic and private use. If you use the App for any commercial, business or resale purpose we will have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

    Limitations to the App and the Services. The App and the Service are provided for general information purposes only. They do not offer advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of information obtained from the App or the Service.

    Please back-up content and data used with the App. We recommend that you back up any content and data used in connection with the App, to protect yourself in case of problems with the App or the Service.

  • We may, at our sole discretion, terminate or suspend your access to the App and / or the Service.

  • We may transfer our rights and obligations under these terms to another organisation. We will always tell you in writing if this happens and we will ensure that the transfer will not affect your rights under the contract.

  • This agreement does not give rise to any rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of this agreement.

  • Each of the paragraphs of these terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.

  • These terms are governed by Northern Irish Law and by the courts of Northern Ireland.